Terms of service

The following Terms and Conditions of Sale govern the sale of merchandise by Amarma Ltd. Use of the website to buy merchandise indicates agreement to follow, and be bound by, these Terms and Conditions of Sale.


1. PRODUCTS AND ORDERS

Product availability is indicated in the product detail page. There are different levels of availability:

Product available: you can order it and soon it will come to your door. Product not available because the product is not in stock: if you want to be informed when it becomes available, enter your email address to be notified when the product returns to the catalog. All orders are subject to email confirmation by Amarma Ltd. Please note that the products shown on the website may be out-of-stock or discontinued, and availability is not guaranteed. While we have tried to accurately display the colors of products, the colors you see will depend upon your monitor and may not be accurate. You can check order details and the status of your order at any moment within the dedicated customer section of the silviofiorello.com website.

2. PRICES

All prices are in Euros. Prices may change without notice.

3. SHIPPING COSTS

You are responsible for the shipping costs associated with the delivery of the products bought on the silviofiorello.com website as specified in your order confirmation.

4. SHIPMENTS AND DELIVERY

Delivery is deemed complete and title to the product passes to you upon acceptance of shipment by a common carrier

5. RETURNS AND REFUNDS

Please refer to our Return Policy, which forms an integral part of these Terms and Conditions of Sale.

6. BINDING AGREEMENT

The order confirmation by Amarma Ltd, these Terms and Condition of Sale and other Site Policies are the final agreement between you and Amarma Ltd regarding matters contained in these Terms and Conditions of Sale.

7. GOVERNING LAW AND CHOICE OF FORUM

The laws of United Kingdom govern all matters arising out of, or relating to, these Terms and Conditions of Sale, including without limitation their validity, interpretation, construction, performance and enforcement. All legal proceedings arising from, or about, these Terms and Conditions of Sale will be brought solely in London, UK.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

There are no express or implied warranties which extend beyond the description of the merchandise contained in the Amarma Ltd order confirmation. Amarma Ltd will not be liable for damage of any kind arising from the use of the website. this includes (but is not limited to) direct, indirect, incidental, punitive and consequential damage. Certain state laws do not allow limitations on implied guarantees, or the exclusion or limitation of certain damage. If these laws apply to you, some or all the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.

9. SEVERABILITY

If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms and Conditions of Sale remain in full force to the extent permitted by law.

10. PRIVACY

The terms and conditions of the Privacy Policy govern the processing of all personal data collected for purchase of products through the silviofiorello.com website.

11. FORCE MAJEURE

Amarma Ltd will not be liable for any delay or failure in performance caused by circumstances beyond reasonable control.


Shipping

Shipping cost is automatically calculated based on the total weight of products ordered. You can see the exact shipping cost before you complete your order.

1. DELIVERY TIME

Depending upon the availability of product in stock, Amarma Ltd guarantees that your order will leave the warehouse as quickly as possible – from a minimum of 2 hours to a maximum of 5 working days.

How is this time calculated? Along with product availability, we must also take into account the time required to manage an order. Orders made using online payment (credit card and PayPal) with Express Courier delivery have the fastest processing and delivery time. Types of payment and delivery methods can affect the shipping time. For example, orders with deferred payment (such as bank transfer) may affect the shipping date by a few days, as these orders are processed upon receipt of payment confirmation. Once you have placed your order and selected your payment method and delivery method, we process your order and give the goods to the courier for delivery to your door.

2. DELIVERY CHARGES

All deliveries to countries that are part of the European Union, UK and USA will be free of charge for orders over €75. Deliveries with courier to the rest of the world will be charged at a standard rate of €15.00. Should it be a delay in the delivery of the goods you have ordered, we will advise you promptly. If the goods cannot be delivered within 20 working days of your order, you may cancel your order and we will offer you a full refund.

3. DELIVERY TIPS

– If you are not present when the courier comes, the courier may leave a notice of attempted delivery. Please contact the courier to establish another delivery date. If this fails, Amarma Ltd will be notified by the courier. We will then notify you by email that the parcel is being held in courier storage. It will remain there for a maximum of 10 days. After that, it will be automatically returned to Amarma Ltd. If your order is returned then we hold the right to charge a €20 fee that will be taken from your refund.

– Check that the correct number of packages is indicated on the transport document.

– Check that the package is intact and not altered (this includes the sealing or closing strips).

– Before signing for the delivery, write,”SUBJECT TO INSPECTION FOR GOODS DUE TO (tampering, breakage, damage, etc)” if you notice anything wrong with the condition of your package.

– Report any damage within 7 (seven) days of receipt of goods.

4. DELAY OR NON-DELIVERY OF THE PURCHASED PRODUCT

Before activating the procedure described below, we advise you to check your package online by tracking received on your e-mail address at the time of shipment and contacting the reference courier for further details and information. In case of delay or non-delivery of the purchased product over 30 days, you can cancel the order by sending a request to info@silviofiorello.com. Upon receipt of the request and carried out the various controls of the case, within 30 days, the Seller will refund the price of the purchased products.

EXCHANGES
We offer no exchanges on merchandise bought on the silviofiorello.com website. Disclaimer of warranties and limitation of liability, Amarma Ltd makes no express or implied declaration or warranty of any kind as to the products included on the website, nor to the merchandise being sold. To the fullest extent permissible by applicable law, Am