Terms & Conditions

The following Terms and Conditions of Sale govern the sale of merchandise by Cravattificio Fiorello srl. Use of the website to buy merchandise indicates agreement to follow, and be bound by, these Terms and Conditions of Sale.

Product availability is indicated in the product detail page. There are different levels of availability:
Product available: you can order it and soon it will come to your door. Product not available because the product is not in stock: if you want to be informed when it becomes available, enter your email address to be notified when the product returns to the catalog. All orders are subject to email confirmation by Cravattificio Fiorello srl. Please note that the products shown on the website may be out-of-stock or discontinued, and availability is not guaranteed. While we have tried to accurately display the colors of products, the colors you see will depend upon your monitor and may not be accurate. You can check order details and the status of your order at any moment within the dedicated customer section of the silviofiorello.com website.

All prices are in Euros. Prices may change without notice.

You are responsible for the shipping costs associated with the delivery of the products bought on the silviofiorello.com website as specified in your order confirmation.

Delivery is deemed complete and title to the product passes to you upon acceptance of shipment by a common carrier

Please refer to our Return Policy, which forms an integral part of these Terms and Conditions of Sale.

The order confirmation by Cravattificio Fiorello srl, these Terms and Condition of Sale and other Site Policies are the final agreement between you and Cravattificio Fiorello srl regarding matters contained in these Terms and Conditions of Sale.

The laws of Italy govern all matters arising out of, or relating to, these Terms and Conditions of Sale, including without limitation their validity, interpretation, construction, performance and enforcement. All legal proceedings arising from, or about, these Terms and Conditions of Sale will be brought solely in the City of Enna, Italy.

There are no express or implied warranties which extend beyond the description of the merchandise contained in the Cravattificio Fiorello srl order confirmation. Cravattificio Fiorello srl will not be liable for damage of any kind arising from the use of the website. this includes (but is not limited to) direct, indirect, incidental, punitive and consequential damage. Certain state laws do not allow limitations on implied guarantees, or the exclusion or limitation of certain damage. If these laws apply to you, some or all the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.

If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms and Conditions of Sale remain in full force to the extent permitted by law.

The terms and conditions of the Privacy Policy govern the processing of all personal data collected for purchase of products through the silviofiorello.com website.

Cravattificio Fiorello srl will not be liable for any delay or failure in performance caused by circumstances beyond reasonable control.


Shipping cost is automatically calculated based on the total weight of products ordered. You can see the exact shipping cost before you complete your order.

Depending upon the availability of product in stock, Cravattificio Fiorello srl guarantees that your order will leave the warehouse as quickly as possible – from a minimum of 12 hours to a maximum of 5 working days.
How is this time calculated? Along with product availability, we must also take into account the time required to manage an order. Orders made using online payment (credit card and PayPal) with Express Courier delivery have the fastest processing and delivery time.Types of payment and delivery methods can affect the shipping time. For example, orders with deferred payment (such as bank transfer) may affect the shipping date by a few days, as these orders are processed upon receipt of payment confirmation.Once you have placed your order and selected your payment method and delivery method, we process your order and give the goods to the courier for delivery to your door.

All deliveries to countries that are part of the European Union will be free of charge. Deliveries with courier to the rest of the world will be charged at a standard rate of €20.00 Should it be a delay in the delivery of the goods you have ordered, we will advise you promptly. If the goods cannot be delivered within 20 working days of your order, you may cancel your order and we will offer you a full refund.

– If you are not present when the courier comes, the courier will leave a notice of attempted delivery. Please contact the courier to establish another delivery date.If this fails, Cravattificio Fiorello srl will be notified by the courier. We will then notify you by email that the parcel is being held in courier storage. It will remain there for a maximum of 10 days. After that, it will be automatically returned to Cravattificio Fiorello srl
– Check that the correct number of packages is indicated on the transport document.
– Check that the package is intact and not altered (this includes the sealing or closing strips).
– Before signing for the delivery, write,”SUBJECT TO INSPECTION FOR GOODS DUE TO (tampering, breakage, damage, etc)” if you notice anything wrong with the condition of your package.
– Report any damage within 7 (seven) days of receipt of goods.

Before activating the procedure described below, we advise you to check your package online by tracking received on your e-mail address at the time of shipment and contacting the reference courier for further details and information.In case of delay or non-delivery of the purchased product over 30 days, you can cancel the order by sending a request to shop@silviofiorello.com. The notice may also be sent by fax to +39 0935694120, to be confirmed, at your discretion, through a phone call within the next 48 hours. Upon receipt of the request and carried out the various controls of the case, within 30 days, the Seller will refund the price of the purchased products.

We offer no exchanges on merchandise bought on the silviofiorello.com website disclaimer of warranties and limitation of liability Cravattificio Fiorello srl makes no express or implied declaration or warranty of any kind as to the products included on the website, nor to the merchandise being sold. to the fullest extent permissible by applicable law, cravattificio fiorello srl disclaims all express or implied warranties. this includes (but is not limited to) implied warranties of merchantability, fitness for specific purpose and non-infringement. there are no express or implied warranties which extend beyond the description of the merchandise contained in the cravattificio fiorello srl order confirmation. cravattificio fiorello srl will not be liable for any damages of any kind arising from the use of the website, including but not limited to direct, indirect, incidental, punitive and consequential damages.

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